Question 1

How does the booking process work?

Accepted Answer

The website has a live calendar that shows the open slots, and you can book yours directly there.

You'll then get a confirmation email from me, followed by a reminder email 48 hours before the appointment.

Question 2

How many days in advance should I book?

Accepted Answer

For beauty and editorial — one to two weeks is enough. For weddings — six months for the season, especially May–September.

Question 3

Do you take a deposit?

Accepted Answer

For now, no deposit is required — but that will change starting in 2027.

Payment can be made in cash or by bank transfer.

Question 4

How do I cancel or reschedule my appointment?

Accepted Answer

Through the link in the confirmation email, or by phone.

Question 5

What if I need a last-minute appointment?

Accepted Answer

Check the calendar on the website, and if the slot is open, book it and call me so I can confirm. Or just call me directly :)

Question 6

What kind of products do you use?

Accepted Answer

Professional brands selected for high resolution and longevity — Charlotte Tilbury, Dior, NARS, Pat McGrath, Hourglass, Laura Mercier. All brushes and tools are sterilised before each client.

Question 7

What if I have sensitive skin or allergies?

Accepted Answer

Tell me before the session. For weddings I recommend a trial two weeks in advance so we can test how your skin reacts. I carry fragrance-free and hypoallergenic options for bases and setting products.

Question 8

Do you do hair as well?

Accepted Answer

No. I focus exclusively on makeup. I work with hairstylists I recommend if you need a referral.

Question 9

Are lashes included?

Accepted Answer

Yes. Individual or strip, depending on the look we agree on. At no extra cost.

Question 10

Do you have a studio?

Accepted Answer

Yes, the studio is in Porta Vlae, right next to Stopanska Banka.

Question 11

Where do you travel?

Accepted Answer

The location is agreed when you book, and there is a travel fee.

Question 12

How should I prepare the space?

Accepted Answer

A table or desk near a window with natural light (additional lighting is welcome too), a chair at table height, and a mirror.

Question 13

Can you come to a hotel?

Accepted Answer

Yes. Particularly for bridal makeup. Let me know which hotel and the check-in time — it affects timing.

Question 14

How much time before the appointment do you arrive?

Accepted Answer

Fifteen minutes to set up the space. If more time is needed (wedding, editorial) — we agree on that in advance.

Question 15

Do you offer trial sessions?

Accepted Answer

I recommend it but it's not mandatory. The trial happens two to three weeks before the wedding. We test the look, the products, and how your skin reacts.

Question 16

How long before the ceremony should I start?

Accepted Answer

For makeup — about two hours before you need to be dressed. With hair and dressing, that's four hours before the ceremony. We work out the exact timing together once we know the day's plan.

Question 17

Can you do makeup for wedding guests as well?

Accepted Answer

Yes, up to three guests in addition to the bride. We agree on this at booking so I can plan the timing.

Question 18

What if my makeup smudges during the day?

Accepted Answer

I do the makeup to last a long day, and of course we agree on a backup plan — just in case.

Question 19

Do you have photographer or hairstylist recommendations?

Accepted Answer

Yes. I work with several photographers and hairstylists across by arrangement. Tell me what you're looking for and I can recommend someone.

Question 20

Why aren't prices listed on the site?

Accepted Answer

Every booking has its own variables — duration, location, number of people, whether it's a trial or the wedding day itself. I send a quote in response to a specific request.

Question 21

How is payment made?

Accepted Answer

On the day of the session — in cash or by bank transfer. For weddings, we agree on terms at confirmation.

Question 22

Is there an extra charge for travel?

Accepted Answer

The location is agreed when you book, and there's an additional cost depending on it.

Question 23

How does the glow & grow card work?

Accepted Answer

Just scan the QR code and complete a quick sign-up, and your Glow and Grow card is added to your Apple or Google Wallet. No extra apps needed.

With every session, you get one step closer to all the perks that will be active in the loyalty programme.

Question 24

Do you work with male clients?

Accepted Answer

Yes. For weddings, editorials and shoots — especially for grooms, group shots and campaigns.

Question 25

Do you teach makeup classes?

Accepted Answer

Not at the moment. It's something for the future — one-on-one consultations for doing your own makeup.

Question 26

Do you work in languages other than Macedonian?

Accepted Answer

Macedonian and English. Enough for any practical need — booking, talking through the look, working on set.

Question 27

How does the glow & grow card work?

Accepted Answer

Just scan the QR code and complete a quick sign-up, and your Glow and Grow card is added to your Apple or Google Wallet. No extra apps needed.

With every session, you get one step closer to all the perks that will be active in the loyalty programme.

Everything you need to know.

Bookings

The service

Locations and travel

Bridal

Pricing and payment

Other

Your natural beauty, made to glow.